Frequently Asked Questions

Everything you need to know about shopping at The FLYING Shop.

What are your standard shipping times?

We offer worldwide shipping with standard delivery times ranging from 3 to 7 business days depending on your location. Express shipping options are available at checkout.

How can I track my order?

Once your order has been dispatched, you will receive an email with a unique tracking number and a link to monitor your package's journey in real-time.

What is your return policy?

We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.

Which payment methods do you accept?

The FLYING Shop accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes upon arrival.

How do I contact customer support?

Our dedicated support team is available via email at [email protected] or through our live chat feature, Monday through Friday from 9 AM to 6 PM EST.